How do I place an order?
The Kananad website has been designed with you in mind. We want to make sure that your shopping experience is as simple as possible, so when you have found a product you like, simply select the colour you like, and the size from the drop down menu, and add it to your basket.
How do I finalise my order?
You may be asked to provide further security information in order to complete your order using our verified by Mastercard security measures (3-D Secure code – it’s an additional security layer for online credit and debit card transactions. This code is obtained through your bank only). Simply enter your personal code, and once your order has been accepted you will receive an on screen notification as well as a confirmation email.
Do I Have To Open An Account With Kananad To Place An Order?
If you do not wish to open an account with Kananad simply select ‘Guest Checkout’ when placing your order. Opening an account with Kananad means that you will be the first to get all the insider information, including regular newsletters with exclusive offers and discounts.
When Will I Be Charged?
You will be charged once you have finalized your order online. If you have a discount code, enter it in the field marked ‘discount code’ before you proceed to the checkout. Your account will only be debited once your order has been validated. In the unlikely event that we are unable to fulfil your order we will contact you immediately to notify you of any problems, and if necessary arrange a suitable replacement or cancel the item from your order.
Discounts
If you have a discount code, you must enter it before you proceed to the checkout as you will not be able to do so once your order is placed. You may only use one discount code per order. Refunds for item(s) from an order which was discounted, or part of a promotion will be calculated as Follows: Where a discount has been applied to the entire order, the discount will be applied evenly across the items ordered. For example, if a “$10 off” discount was applied and four items were ordered, then each item returned would be discounted depending on its amount. If a %
What Are My Delivery Options?
Please refer to our shipping policy to review the delivery times and costs for your region.
Contact us
Tel: +1 9293930199
Email:team@kananad.com
Address:90 Drymen Road, Glasgow, G61 2SY, UK